Posting bath products to Italy?

I was in a internet swap and my partner is in Italy. The swap was to send natural bath/body products so I sent a few things from Lush. Hand cream, a crumble bubble bar, lipbalm and buttercream (like soap). Her parcel arrived today but had been opened and only the buttercream was still in it :(





Does anyone know import/customs regulations on these products posting to Italy? Please. Or where I can find out?





I don't want to have disappointed my partner or recieve a bad rating when I posted really good stuff.Posting bath products to Italy?
Lush products are available in Italy....





It's obvious that somewhere along the way a postal person took something from the box. Sending things by courier (UPS, DHL for example are probably the best way not to get ripped off because the package can be insured and you can even track it as it ';travels'; to destination.


Below is review of custom regulations you may find interesting.Posting bath products to Italy?
Sounds more as if it was stolen! Is it possible to determine? Was there any message inside the package from the Post service?





Do YOU have a record of what was in the package when you sent it? Did you have to make any declaration at your post office? THAT would help determine if there is any way to be recompensated for a theft.





Isn't the whole import thing done with because of the EU? Isn't it just okay to send things? I think you were robbed.
where are you sending items from?





In the EU there are no restrictions..





La poste italiane is a wonderful beast... I still have 100 euro floating around europe somewhere due to the incompetance of la posta.


My mother also sent a package from the UK to us in Italy, she payed over 拢30 to send the pack and all it did was a trip around europe and ended back on her doorstep.





We now send nothing but letters and cards thro' the post..





The joys of italian public services... they are rubbish...